New Syniverse CPaaS Platform to Accelerate Enterprises’ Digital Transformation and Improve Customer Experience
The Syniverse Hyperscale Communications Platform allows enterprises to easily elevate their digital transformation to feature rich messaging mediums via a range of global messaging and CPaaS capabilities anywhere in the world, securely, and at hyperscale to address rapid volumetric growth in digital engagement services.
Application-to-Person (A2P) messaging continues to rapidly rise over voice, email, social, and other communications channels resulting in an “always on” and preferred method by consumers. COVID-19 caused an acceleration of mobile messaging engagement between brands, their clients, employees, and partners, as consumers and enterprises worked and lived in an increasingly digital manner. A2P messaging volumes and revenues have increased significantly during the past 18 months and growth will continue for enterprises.
Syniverse’s Hyperscale Communications Platform also enables cost and operational benefits for enterprises, such as:
- Reduced time to launch new features, channels, and connectors.
- Increased throughput to address ever increasing promotional as well as notification messaging, with real-time omnichannel orchestration at massive scale.
- Higher availability, extensive monitoring, triple redundancy, and self-healing.
- Compliance with all regulatory and personal information protection laws and mandates.
- Localized support for and centralized management of new features anywhere in the world the platform is deployed.
Today’s launch continues Syniverse’s tradition of simplifying and accelerating enterprises’ digital transformations at every stage of their journey. Syniverse supports many of the Forbes Global 2000 companies and brands in the technology, financial services, communications, retail and logistics, healthcare, and travel and hospitality markets.Syniverse was recognized in 2021 Gartner® Market Guide on CPaaS for enterprises citing Syniverse for its “co-creator.” Co-creator service involves partnering with customer development teams to leverage Syniverse’s Hyperscale Communications Platform for improving competitiveness and customer experience.
Syniverse is a leading global provider of unified, mission-critical platforms enabling seamless interoperability across the mobile ecosystem. Syniverse makes global mobility work by enabling consumers and enterprises to connect, engage, and transact seamlessly and securely. Syniverse offers a premier communications platform that serves both enterprises and carriers globally and at scale. Syniverse’s proprietary software, protocols, orchestration capabilities and network assets have allowed Syniverse to address the changing needs of the mobile ecosystem for more than 30 years. Syniverse continues to innovate by harnessing the potential of emerging technologies such as 5G, IoT, RCS and CPaaS for its customers.
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